Located in Wednesbury, West Midlands, MSC Industrial Supply Co. is one of the largest direct marketers and premier distributors of Metalworking and Maintenance, Repair and Operations (“MRO”) supplies to industrial customers throughout the United Kingdom.
The company appointed The Redditch Partitions and Storage Co. Ltd. to revamp their existing sales showroom, not in itself, a challenge except, on this occasion the work was to be carried out over a weekend to avoid disruption to the normal sales activities of the business.
Managing Director – Luke Egan – was responsible for coordinating all facets of the project. He commented, “Detailed planning and communicating with the client are key to the successful outcome of this type of assignment. Our experience and knowledge has given us a distinct advantage in the field of industrial and commercial refurbishment“.
Renovating the showroom included the removal of the existing floor covering and then preparing the floor to accept new carpet and vinyl tiles. Dismantling a glass partition and replacing it with a frameless glass partition with manifestations. The contract also included a replacement serving counter and a range of display units and shelving gondolas.
The showroom was open for trade on Monday morning with a stylish face-lift. The stock was replenished, computers replaced connected and tested and staff were ready to serve their customers. Luke Egan added, “The relationship between customer and supplier is paramount to the successful conclusion of any contract. The client presented us with a clear site which enabled our team to hit the ground running and finish on time.”
Wayne Golessa, Operations Manager at MSC stated, “Our focus is always to our customers, so when we need to complete a project, it’s imperative that the task undertaken doesn’t get in the way of our service promise. Because of our focus, it’s crucial that we partner with like-minded solution providers with a proven track record, an eye for the details and a focused commitment to good customer service. This is why we continue to work with Luke and his team at The Redditch Partitions and Storage Co. Ltd.”
Client: MSC Industrial Supply
Location: Wednesbury UK