E-Commerce Terms & Conditions

Terms and Conditions Exclusively for On-line Transactions
These terms and conditions apply to on-line transactions at www.redditch-partitions.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
Using this website indicates that you accept these terms and conditions regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, please do not use this website.
The www.redditch-partitions.co.uk website is owned and operated by: The Redditch Partitions & Storage Co. Ltd. - registered in England and Wales. Registered office - Unit 1, Little Forge Road, Park Farm North, Redditch B98 7SF.
Company registration number is 1767516.
VAT registration number is 398 3568 87
General email: please use our contact form or info@redditch-partitions.co.uk
Telephone: 01527 517055

1 Introduction

1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are accessible if you register.

1.2 We may revise these terms and conditions at any time by updating this document. You should check this Website from time to time to review the current terms and conditions. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2 Ordering

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:

2.3.1 where goods are not available

2.3.2 where we cannot obtain authorisation for your payment.

2.3.3 if there has been a pricing or product description error.

2.3.4 if you do not meet any eligibility criteria set out in our terms and conditions.

3 Pricing

3.1 All prices at the point of sale include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

3.2 Every effort is made to ensure the prices stated in the website are correct, should an error on price occur and an order is placed, you will be informed and given the option of continuing the order at the correct price or cancelling the order.

3.3 Prices are reviewed periodically.

4 Order Cancellation

4.1 If you wish to cancel your order:

4.1.1 you can notify us by email to info@redditch-partitions.co.uk before we have dispatched the goods to you.

4.1.2 where goods have already been dispatched to you, by returning goods to us in accordance with the terms below.

5 Returns

5.1 Purchases may be returned to the company for a refund. Before returning any item, the buyer must contact info@redditch-partitions.co.uk and obtain the company’s acceptance within seven (7) days of the delivery date.

5.2 Returns will not be accepted without prior acceptance.

5.3 Goods shall be returned to the named agent detailed in our advice notification. Any postage and packing costs incurred on returned items are non-refundable.

5.4 In order to receive a refund, your purchase must be returned in "as-new" condition, with either the original or suitable packaging.

5.5 You will receive a refund minus our outgoing delivery cost.

5.6 Please allow up to thirty (30) days for refunds to be processed and credited to your account.

5.7 The rights to return the goods to us as referred to in clauses 5.1 to 5.4 will not apply in the following circumstance: -

5.7.1 In the event that the product has been used.

5.7.2 In the event that the product has been damaged.

5.8 The provisions of this clause does not affect your statutory rights.

6 Delivery

6.1 All goods will be delivered to the goods inwards department or reception on the ground floor and the customer is responsible for providing suitable off loading facilities and personnel.

6.2 It is the buyer's responsibility to notify us when your order is placed, of all necessary delivery instructions, together with contact names and telephone numbers to assist in the delivery of goods.

6.3 Delivery Time(s) are quoted are in good faith but shall be non-binding.

6.4 The seller shall not be liable for any losses incurred by the buyer or any other person as a result of any delay in the delivery of the goods or any part of the order for any reason whatsoever. The seller reserves the right to make partial deliveries.

6.5 We are unable to make deliveries to domestic premises.

7 Service Access

7.1 Access to this Website may be temporarily suspended without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

7.2 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

8 Registration

8.1 To register with www.redditch-partions.co.uk you must be over eighteen years of age.

8.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

8.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

8.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

9 Disclaimer

9.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

9.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

10 Liability

10.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website) and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

10.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

10.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

10.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

11 Governing Law and Jurisdiction

11.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

11.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

12 Miscellaneous

12.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

12.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.

12.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.